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Finding a business › Can I trust the listings? › Jobs & housing › Everyday help & news › Getting more customers › List or claim my business › Improve my listing › Featured spots & ads: the rules › Credits & top-up › Earning & using credits › Community & titles › Posting (jobs, housing, partners) › Account & sign-in › Websites & online marketing ›
Is it free? Do I need an account? How do I find a Chinese-speaking doctor, lawyer or accountant? How do I see businesses in my city only? Can I search by ZIP code? How do I know if a business speaks Mandarin or Cantonese? How do I find businesses that serve other cities or come to me? How do I contact a business? I can't find what I'm looking for. What now? Do you cover Canada or other countries? How do I switch between English and Chinese? ‹ Other questions
Which one is the best? Are there ratings or reviews? Where does the information come from? Is it accurate? What does the "Featured" label mean? Does TangrenLi handle deals or guarantee businesses? A listing is wrong or closed. How do I report it? ‹ Other questions
Where are the job and housing posts? Why do I have to click to see the phone number in a post? Does it cost credits? How do I filter by area or job type? Can I trust job and housing posts? A post asks for money up front and looks like a scam. What should I do? ‹ Other questions
What is under “Everyday help”? Where does the news come from? How do I look up affordable housing? What is the “People” section? ‹ Other questions
Can TangrenLi bring me customers? Why choose it? Can customers find me without paying? What other free ways are there to find customers or deals? What is a featured interview, how do I book one, and what does it cost? What's the difference between a featured spot and an ad slot? Where do featured spots and ads appear? Can I advertise only in my city? How much do featured spots and ads cost? How do I buy a spot? How does bidding work? ‹ Other questions
Does listing or claiming my business cost anything? How do I check if my business is already listed? How do I claim my business? How long does manual review take, and what proof do I need? Someone else claimed my business. What can I do? My business is not listed. How do I add it? Can I hide my street address? How many businesses can one account manage? How do I remove my business from TangrenLi? ‹ Other questions
What can I edit after claiming? Why should I complete my listing? How many photos can I upload, and in what format? How do I mark the days I am closed? What is a service area and why set one? Which service languages can I choose? ‹ Other questions
What do I need before I can buy a spot? What size should my ad image be? How many months can I buy? How soon does my ad go live? Someone outbid me on my spot. What happens? What happens when it expires? Does it renew? What are credits "On hold"? Why do I see so few open spots? Can I get a refund? ‹ Other questions
What are credits and how do I top up? How can I pay? I paid but my credits haven't arrived. My payment failed. Can credits be refunded or cashed out? Someone called or came by asking me to pay. Is that you? ‹ Other questions
How do I earn credits? What can I spend credits on? How do I invite friends? Why did my credits go down? What are storefront photos? ‹ Other questions
What is the community and where is it? How do I post or reply? Do I earn credits for posting? What do I do about a bad post? What are Up and Down? What are the “Role” and “Title” on a member card? How do I redeem a title, and what does it cost? Why can’t I reply under an interview? ‹ Other questions
Is posting free? Can individuals post? What can I post under Partnerships? How soon will my post appear? My post was not approved. Do posts expire? How do I delete one? How many posts can I make per day? ‹ Other questions
How do I sign up? I'm not getting the verification code. I forgot my password. How do I change my password, phone, email, nickname or photo? Why should I add an email address? How do I delete my account? My account was suspended. Can I reply to site messages? How long are chat messages kept? ‹ Other questions
Can you build a website for me, or recommend a web and marketing company? ‹ Other questions
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